Careers
Employer of Choice
Alliance Safety Equipment is a family owned & operated company and we recognise and value staff as our greatest asset. We regard ourselves as an Employer of Choice with policies to support our employees in their personal and professional journey. We do this by:
- Empowering people - to make decisions about and take responsibility for how they do their jobs within a strategic framework;
- Providing opportunities for growth through performance development & appraisal and encouraging staff to take advantage of training & development opportunities;
- Involvement - employees are involved in service delivery improvements, developing work processes and strategic planning;
- Over Award Terms & Conditions - remuneration packages are individualised to suit employee situations and include competitive salary rates and access to a Bonus Scheme;
- Health benefits - employees are able to access professional support including professional counselling sessions.
Careers
Service Technician - Townsville
The Service Technician supports the safe, timely and professional delivery of Alliance Safety Equipment’s service operations. The primary focus is the servicing, calibration, testing and repair of gas detection and related equipment, as well as the servicing and test-and-tagging of height safety equipment, supported by accurate service administration and customer communication.
The role also provides practical coverage for the Townsville branch by supporting service and hire fleet coordination, freight and local deliveries, and general operational tasks when required. It also includes a structured development pathway to build ongoing capability to support the company’s long-term service and hire requirements.
KEY OUTCOMES
- Service jobs are completed safely, accurately and within agreed timeframes.
- Service records, quotations, job notes and customer communications are current and complete.
- The lead technician is effectively supported during site work through reliable branch-based service coverage.
- Customers receive responsive technical support and professional service both in the branch and onsite.
- Height-safety inspection and servicing capability is progressively developed and maintained.
- Respiratory Fit testing, freight, deliveries and broader branch activities are supported when operationally required.
- Opportunities for proactive service, customer visits and service growth are identified and supported.
If you are interested in applying for this position, please send your resume along with a covering letter (no more than 2 pages) which addresses the Position Description to:
Kelly Johanson
Business Development Manager
Email: kelly@alliancesafety.com.au
Administration & Logistics Coordinator - Townsville
The Administration & Logistics Coordinator is responsible for delivering efficient administration, customer service, inventory management and logistics support functions for Alliance Safety Equipment.
This role coordinates day-to-day administrative, warehouse and customer service activities to ensure the efficient processing of sales, purchases, stock movements and deliveries. The position acts as a key point of contact for customers, suppliers and internal stakeholders, ensuring positive customer outcomes and the
smooth operation of branch activities. This role also provides relief support for respiratory fit testing services as required to support operation requirements and customer service delivery.
Working closely with the Business Development Manager and wider team, the Administration & Logistics
Coordinator contributes to operational efficiency, inventory accuracy, customer satisfaction and the ongoing
success of Alliance Safety Equipment.
KEY OUTCOMES
- Deliver high-quality customer service across reception, telephone, email and showroom enquiries
- Ensure timely processing of customer orders, supplier purchases and freight movements
- Support sales and service activities through accurate administration and customer support
- Coordinate inventory, freight and warehouse activities to ensure efficient stock management and
order fulfilment - Maintain accurate inventory records and contribute to stock integrity across the branch
- Maintain effective administration systems and business records
- Develop and maintain positive relationships with customers, suppliers and manufacturers
- Contribute to operational efficiency and continuous improvement initiatives
- Contribute to a positive, productive and customer-focused team culture
- Ensure compliance with company policies, procedures and safety requirements
If you are interested in applying for this position, please send your resume along with a covering letter (no more than 2 pages) which addresses the Position Description to:
Kelly Johanson
Business Development Manager
Email: kelly@alliancesafety.com.au
